Understanding Emotional Intelligence in Change

Emotional Intelligence (EI), as defined by psychologists Peter Salovey and John D. Mayer, is the ability to recognize, understand, and manage our own emotions and the emotions of others. In a change management context, EI becomes critical. It helps leaders to empathize with team members, anticipate reactions to change, and communicate effectively.

Leaders can enhance their EI by engaging in reflective practices, seeking feedback, and actively practicing empathy. Incorporating EI into leadership can lead to more cohesive and adaptable teams, especially in times of change.